SUPPORT
How can we help?
Find answers to common questions or reach the Atta team directly. We’re a small team and read every message.
Email support
The fastest way to reach a person. We typically reply within 1–2 business days.
support@atta.newsIn-app feedback
Open the Atta app, go to Profile → Feedback to send a report with optional screenshots.
Report content or safety
Use the report option on any post or profile in the app, or email us with the details.
Report an issueFrequently asked questions
I can’t sign in or didn’t get my verification code.
Atta signs you in with a one-time code by SMS or email. Codes can take a minute to arrive — check spam and confirm the number or address is correct. Message and data rates may apply. If it still doesn’t arrive, email support@atta.news and we’ll help you regain access.
How does verification work?
Expert verification is optional. You submit an application in the app with your details and supporting documents. Our team reviews it, and if approved you can activate a Verified membership. Verification documents are never shown publicly.
How do I manage notifications or SMS messages?
Manage notifications in the app under Settings. For SMS, reply STOP to any Atta message to opt out or HELP for help. Atta only uses SMS for account verification and security — never marketing.
How do I delete my account and data?
Open the app, go to Settings → Account, and choose Delete account. This permanently removes your profile and associated content, subject to limited legal retention. You can also email support@atta.news to request deletion.
How is my privacy handled?
We explain what we collect and how it’s used in our Privacy Policy. We do not sell your data, and mobile numbers and SMS consent are never shared for marketing.
Still need help?
Email us and include your username and a description of the issue so we can help faster.
Atta · Useful information, thoughtfully delivered.